Accessibility

At the National Museum – Palace of the Grand Dukes of Lithuania, we welcome everyone and constantly strive to ensure that the museum's spaces, exhibitions, displays, and infrastructure are accessible to people with disabilities. The museum is adapted for visitors with mobility impairments: lifts, elevators, and other facilities are available. If needed, a wheelchair can also be provided – please inquire at the ticket office.

 

People with disabilities and their accompanying persons (one companion per person), as well as holders of a POLA card, are eligible for a 100% discount.

 

If you are unable to move around the museum independently, you may bring a companion. Your accompanying person may also enter free of charge. Don’t forget to collect your (free) entrance tickets at the museum's ticket office.

 

More information about ticket prices and available discounts can be found here.

 

The museum is accessible for people with mobility impairments. It is equipped with lifts and elevators, as well as accessible toilets. There is seating available on every route.

 

If needed, we can also provide a wheelchair, which you can request at the ticket office. If you plan to use a museum-provided wheelchair and will require assistance, please come with a companion.

 

A map of the museum indicating elevators and accessible toilets can be found here.

 

The museum is usually less crowded during the first half of the day. On weekends—especially during free cultural Sundays—it tends to be noisier than on regular weekdays.

 

Therefore, we encourage visitors with auditory sensitivity to visit earlier in the day. If you're unsure, you can inquire with ticket office staff by phone at +370 5 255 9161. And if you'd prefer to stay at home, you can explore the museum's exhibits or exhibitions online and take your time browsing the collection.

 

Other events, which may be noisy, often take place in the museum. We provide information about these and other visiting restrictions here.

 

The museum welcomes specially trained guide dogs that assist people with disabilities. It is important to have documents confirming their status. Other animals are not allowed in the museum.

 

You can explore the museum and its exhibits with an audio guide in Lithuanian, English, and Russian (Routes I and II), as well as Ukrainian and Polish (Route III) for 1 euro. It can be purchased along with your ticket at the museum’s ticket office.

 

 

The educational specialists at the Palace of the Grand Dukes of Lithuania tailor programs for children, youth, and adults with visual, speech, or hearing impairments. However, advance registration is required. Please send your inquiries to edukacija@valdovurumai.lt

 

The Palace of the Grand Dukes of Lithuania aims to make history and heritage accessible to everyone, whether it’s your first visit or you’re a regular guest. Our staff is committed to providing assistance and ensuring a pleasant atmosphere. Feel free to approach any team member for help during your visit.

 

If you are a visitor to the Palace of the Grand Dukes of Lithuania and have suggestions on how the museum could become more accessible and welcoming to people with disabilities, we invite you to send your ideas to media@valdovurumai.lt.